Here at The Secret Service, we feel that clean is clean. That is the reason we have such a diverse range of services, from residential maid service to restoration services, car washing and more. Everything we do is geared toward making lives easier, and offering services that will bring value into the lives of the people who live and work in the communities we serve. As the owner of this company, I am reminded almost daily of the kind of service you experience: the rude clerk at the mall, the wrong to-go order you don't find out about until you get home, the damaged product you received in the mail (or that never arrived), the contractor who left you waiting for hours, the horrible waiter you had at the restaurant... I experience those too. It is frustrating to order from service companies and personnel who are obviously not in business to give good service! Not just cleaning services, but ALL services. We are not perfect. We have, and will continue to make mistakes. That's what happens when you manage people. The real test is the response you get when you call with an issue. That is where cleaning companies succeed or fail. And if you are wondering how we respond, here's a hint: we have been in business since 2002, and The Secret Service grew 25% in 2008. If that doesn't convince you, please visit our "TESTIMONIALS" page, or just hire us and find out for yourself! Someone once told me, "Be successful and the money will follow." That is the principle on which we operate. To me, that message means "make your clients happy." We are not about the bottom line. We are about the business of making your life easier through cleaning and related services. We just happen to earn a living while we do it. Thank you for your interest in The Secret Service! -- Brian Domingue |